Featured Resource

Accurate Inventory

Show sales associates and cashiers their role in helping keep accurate inventory records.

On the Salesfloor

At Checkout

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Accurate Inventory: On the Salesfloor

Show sales associates their role in helping keep accurate inventory records.

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Accurate Inventory: At Checkout

Show cashiers their role in helping keep accurate inventory records.

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Learning to Lead

Use this exercise to reinforce leadership skills every employee can use to improve teamwork.

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Role Playing With DiSC

Employees will learn about effectively communicating with co-workers with different DiSC styles.

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Give and Receive Constructive Criticism

Teach team members how to give and receive constructive criticism from their co-workers.

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Spot a Shoplifter at Checkout

Teach cashiers what to look for during checkout to prevent shoplifting incidents.

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Lumberyard Safety

See how safety is key for the team at Gillman Home Center in Eaton, Ohio, in its full-service lumberyard.

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Time Management

Use this exercise to help your employees start thinking about the way they use their time.

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Team Communication Exercise

This simple activity helps employees improve their communication skills and become more confident.

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Impact of Shopping Local

This lesson reminds employees of the benefits of shopping local, and how to inform customers.

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Making Your Store Safer

This lesson will help employees understand some of the ways they can help deter shoplifters.

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Setting Selling Skills Goals

This self-evaluation tool can help employees review their own selling skills.

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Managing Inventory in a Small Store

This video discusses some of the techniques owners of small stores use to manage inventory.

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Getting Ready for a Special Event

This video shows staff what they can do to help get ready for a special event or sale.

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During and After a Special Event

This video will help staff understand how they can help during and after a special event or sale.

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Staying Safe on the Job

Use this worksheet to remind employees of the common hazards found on the salesfloor.

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Keeping Customers Safe

This lesson will remind employees to be aware of common hazards they might find around the store.

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Introduction to the Inventory Cycle

Use this video to review the basic elements of the inventory cycle.

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Inventory Management

This presentation review ways every store employee can help keep an accurate inventory count.

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Basic Pricing

This short video will explain the basics of cost, retail price and profit margin.

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Keeping a Cleaner Store

Use this presentation to review ways employees can do basic housekeeping around the store.