Quarterly Independent Performance Report
The Quarterly Independent Performance Report—produced in partnership with The Farnsworth Group—is a quarterly benchmarking tool for the independent channel. Retailers share performance metrics in key operational areas and the data is aggregated to create an in-the-moment measure of the industry.
To be sure you’re operating at the highest potential, there are several key performance indicators to track. Every quarter, the index asks independent home improvement retailers to share year-over-year changes in:
Transaction count and size
Inventory investment
Cost of goods
Profit margin dollars
Future operational investments
Share Your Q3 Performance Data
Take a few minutes to submit your data, see how your business compares to independent retailers like you and uncover opportunities to improve performance.
All responses are confidential and combined into an industrywide report to help you make smarter business decisions.
See What Last Quarter Revealed
Access the data from the most recent quarterly report and benchmark your business.
Previous Quarterly Reports
Frequently Asked Questions
What retail performance metrics does the quarterly report track?
The Quarterly Independent Performance Report tracks year-over-year changes in important business metrics, including transaction counts, average transaction size, inventory investment, cost of goods, profit margin dollars and planned operational investments. These metrics help retailers evaluate business performance and understand industry trends.
How can independent retailers use quarterly industry benchmarks?
Independent retailers can use quarterly benchmarks to compare their business performance with broader industry trends, identify potential challenges and make more informed operational decisions. Reviewing metrics such as transaction activity, inventory investment and profitability can help retailers recognize opportunities for improvement.
How can I participate in NHPA's quarterly survey?
Independent hardware stores, home centers, lumberyards and paint and decorating retailers can participate by completing NHPA’s quarterly performance survey when it is open. Retailers submit business performance information that contributes to a broader understanding of industry conditions and helps create meaningful benchmarks.
Is the information submitted to NHPA's quarterly survey confidential?
Yes. Survey responses are confidential and combined with information from other participating retailers to create an aggregated industry report. Individual business responses are not presented as identifiable company data.
What is the difference between the Quarterly Independent Performance Report and the Cost of Doing Business Study?
The Quarterly Independent Performance Report measures short-term changes in retail performance and industry trends throughout the year. NHPA’s Cost of Doing Business Study provides a more detailed annual analysis of financial and operational performance. Together, these resources help independent retailers evaluate current conditions and identify opportunities for long-term improvement.
Explore More Today
NHPA offers additional research available to purchase or download for free. Explore insights from the annual Cost of Doing Business Study and the annual Market Measure Report to better understand industry trends and benchmark your business.
