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Academy for Retail Development

As the industry leader for education and training, NHPA offers a wide range of programs, courses and tools to help you build an effective training program, boost employee confidence and build your leadership bench.

LEVEL 100

Basic Employee Training

Investment: Included with Premier Membership

NHPA offers 38 online courses across eight key topics to help new and seasoned employees gain a better understanding of basic retail practices.

Online Course Topics Include:

• Joining a Retail Team (NEW)
• Hardware Retailing
• Building Materials Retailing
• Selling Skills
• Merchandising

• Loss Prevention
• Project Selling
• Our 3 Pennies of Profit
• Coatings Specialist
• Paint Customer Service Specialist

LEVEL 200

Advanced Employee Training

Investment: Included with Premier Membership

These online courses can give employees, managers or owners a better understanding of some of the core operational and sales fundamentals that are key to running a successful business.

Online Courses Include:

• Retail Pricing
• Retail Accounting

• Retail Inventory Management

LEVEL 300

Leadership & Management Training

Investment: Course fees and materials

NHPA offers several courses in its Foundations of Leadership Program to help new managers understand key concepts of leadership and personal development. Each course offers industry-specific training for effective communication, problem-solving and building and leading teams. These nine-week courses are online and built with flexibility for busy schedules.

2021 Courses Include:

• Intro to Leadership (NEW)
• Leading Your Team (NEW)

• Financial Management (FALL 2021)
• Custom options are also available

LEVEL 400

Comprehensive Retail Training

Investment: Tuition, course materials and travel

NHPA’s Retail Management Certification Program is a college-level course designed to teach key employees, future owners and retailers effective business practices for owning and operating a home improvement operation. Sessions are taught by successful retailers, university professors and industry experts.

Student Will Learn:

• Advanced Retail Operations
• Business Strategy
• Human Resources

• Marketing
• And more

LEVEL 500

Executive Education

Investment: Participation fee and travel

NHPA provides independent retailers from all wholesale affiliations with opportunities to connect with one another at networking roundtable events. With agendas set by the retailers in attendance, topics cover best practices and common challenges.

Roundtable Themes Include:

• Financial Affairs
• Human Resources
• Information Technology

• Marketing and Merchandising
• Young Retailers
• And much more