Retail Operation is a Farm and Home Wonderland
Family Center Farm & Home opened its first store under the name of Tractor Parts and Home Supply in Harrisonville, Missouri, in 1965. The flagship store is still open in Harrisonville, and the company has expanded to six additional locations across Missouri and Kansas. The Ozark location opened in 2018 and quickly found great success; it continues to expand its product selection while providing customers with top-notch customer service.
Key Takeaways
- Family Center Farm & Home first opened in 1965
- The farm store chain has seven locations in Missouri and Kansas
- The Ozark location stocks a wide array of clothes, work boots, farm and pet gear and more
- Merchandising the stores is a top focus for the team
The company strives to be a one-stop shop for its customers, stocking everything from farm supplies and housewares to clothing and outdoor power equipment. The Ozark location employs onsite mechanics who service any equipment they can get parts for. The store also has a huge selection of work boots and tack gear, with its pet products and animal feed sections seeing significant growth in recent years.
Family Center Farm & Home also takes merchandising very seriously, and the Ozark location has impressive displays throughout the store, like the bird houses hanging above the center of the aisle from the ceiling and a covered wagon with jerky and meats customers come searching for.
The store rotates endcaps and its entryway section seasonally. The store also drives easy impulse sales with aisles of old-fashioned soda, candies and tasty goodies, like dried meats, rubs and canned pickles near the checkout.