Cost of Doing Business Study

Do you know how your business stacks up? This annual study provides detailed financial information from hardware stores, home centers, lumber/building material outlets and paint stores in the U.S. Retailers can use this resource to compare their operations to average and high-profit operations in the industry to assess their businesses’ performance and plan for the future.

The 2023 Cost of Doing Business Study is Now Available!

Get detailed financial information from independent hardware stores, home centers, lumber and building materials (LBM) outlets and paint and decorating outlets in the U.S. Retailers can use this resource to compare their operations to average and high-profit operations in the industry. It can also be used as a tool to determine ways to increase profits.

Learn More About the Cost of Doing Business Study!

Each year, 1,000+ retailers use the Cost of Doing Business Study to improve their businesses.

This annual study provides detailed financial information from hardware stores, home centers, lumber/building material outlets and paint stores in the U.S. Retailers can use this resource to compare their operations to average and high-profit operations in the industry. It can also be used as a tool to determine ways to increase profits. Participation is free and easy!

Additional Resources

NHPA has created a library of resources to help retailers better understand and use the metrics presented throughout the Cost of Doing Business Study. These resources include case studies from other retailers who have improved specific metrics, as well as videos retailers can share with their employees to train them to better understand the financial side of the business.