Cost of Doing Business Study

This annual study provides detailed financial information from hardware stores, home centers, lumber and building materials (LBM) outlets and paint and decorating outlets in the U.S. For over 100 years, independent home improvement retailers have used the Cost of Doing Business Study to benchmark their business against industry averages, identify ways to reduce costs and increase profits, uncover hidden growth opportunities and plan for long-term financial success.

Take 2025 Cost of Doing Business Study Survey

Participate today to receive a free copy of the study, and a personalized financial analysis with insights and benchmarks to help plan for long-term financial success. The deadline to participate is June 30!

See Why Retailers Use the Cost of Doing Business Study to Improve Their Businesses

Additional Resources

NHPA has created a library of resources to help retailers better understand and use the metrics presented throughout the Cost of Doing Business Study. These resources include case studies from other retailers who have improved specific metrics, as well as videos retailers can share with their employees to train them to better understand the financial side of the business.