Cost of Doing Business Study
This annual study provides detailed financial information from hardware stores, home centers, lumber and building materials (LBM) outlets and paint and decorating outlets in the U.S. For over 100 years, independent home improvement retailers have used the Cost of Doing Business Study to benchmark their business against industry averages, identify ways to reduce costs and increase profits, uncover hidden growth opportunities and plan for long-term financial success.
The 2024 Cost of Doing Business Study is Now Available!
The 2024 Cost of Doing Business Study presents the North American Hardware and Paint Association’s (NHPA) annual financial and operational profile of independent hardware stores, home centers, lumber and building materials (LBM) outlets and paint and decorating outlets across the U.S. Measure your business, assess your performance and plan for the future with the industry’s benchmark study.
See Why Retailers Use the Cost of Doing Business Study to Improve Their Businesses
Additional Resources
NHPA has created a library of resources to help retailers better understand and use the metrics presented throughout the Cost of Doing Business Study. These resources include case studies from other retailers who have improved specific metrics, as well as videos retailers can share with their employees to train them to better understand the financial side of the business.
