Cost of Doing Business Study

This annual study provides detailed financial information from hardware stores, home centers, lumber/building material outlets and paint stores in the U.S. Retailers can use this resource to compare their operations to average and high-profit operations in the industry. It can also be used as a tool to determine ways to increase profits. Participation is free and easy! 

Submissions for the 2021 study are now open!

Deadline is in

4 Ways to Participate


NHPA, Attn: Dave Gowan
1025 East 54th Street
Indianapolis, IN 46220


Email your company information and attach your 2020 year-end financial statements.


Complete the downloadable survey and email or mail it to NHPA.


Fill out your company information, attach a copy of your 2020 year-end financial statements and mail to NHPA.

Learn More About the Cost of Doing Business Study!

Each year, 1,000+ retailers use the Cost of Doing Business Study to improve their businesses.

The 2020 Cost of Doing Business Study is now available to download. The study is free to retailers who participated in the 2020 survey ($499 value) along with a free Personalized Financial Analysis with composite financial statements, their ratios, a strategic profit model and a what-if scenario generator. Watch the video to see how the study further benefits retailers.

Interactive Calculators

Complete the income statement and balance sheet with your own company’s numbers. This interactive form will automatically calculate the necessary percentages and ratios for comparative purposes.

Compare your performance to a

Hardware Store

Compare your performance to a

Home Center

Compare your performance to a


Compare your performance to a

Paint Store

Additional Resources

NHPA has created a library of resources to help retailers better understand and use the metrics presented throughout the Cost of Doing Business Study. These resources include case studies from other retailers who have improved specific metrics, as well as videos retailers can share with their employees to train them to better understand the financial side of the business.