Retail Management Certification Program

The Industry's Premier Management School

The RMCP Experience

Built for owners and managers in the home improvement industry, the program focuses on learning skills to grow store sales and profits in today’s changing retail landscape.

Follow in the footsteps of more than 250 retailers who have graduated from the program. Take a closer look at what retailers experience during this program and some of the key benefits you’ll come away with.

Key Benefits for Your Business


New and Improved Skills

Learn new skills to manage and drive your business to higher levels of performance and gain skills needed to innovate and lead positive change.


Business Improvement Project

Embark on a business improvement project tailored to your business that immediately puts into practice what you learn in class.


Reliable Network of Peers

Learn from course instructors and classmates, sharing best practices during class sessions and long after the course ends.

Get the Learning Guide

Learn more about all of the instructors, along with program basics, session descriptions, ROI-focused business projects and much more by getting a digital copy of the program learning guide today!

What You'll Learn

Applied Business Strategy

Learn to think about the business the way a seasoned owner does—strategically.

Advanced Retail Operations

Discover best practices of operating a retail home improvement store like retail pricing, merchandising and store design.

Advertising & Marketing

Understand what drives store traffic with today's customers and how to align your business with your brand.

Financial Management

Learn components of the revenue equation and how small changes can impact financials to drive top-line sales and bottom-line profits.

Budgeting & Benchmarking

Learn how top-performing retailers budget and benchmark performance to reach higher levels of success.

Leadership & Team Building

Learn how to build and develop high-performing teams that can deliver excellent customer service and increase profits.

The Learning Experience


Complete assignments between classes.

Between sessions, participate in webinars and coaching calls to continue implementing new skills to your business.


Participate in live, interactive sessions.

You'll work in small groups with other students during class to share experiences and challenges on a variety of topics.


Work with a mentor from your store.

A mentor from your organization will help align your projects with the company's goals.


Join a cohort of retailers.

Smaller class sizes promote networking and learning best practices from successful participating businesses.

Now Enrolling for 2023

Application Deadline – June 1, 2023
Visit 1 – July 11-14, 2023

Visit 2 – September 12-15, 2023
Visit 3 – November 7-10, 2023

Loved by Companies Across North America

Since 2013, nearly 200 students have graduated from the program. Participating companies range from single-store to multi-store chains in rural and urban areas across the United States and Canada.

What Students Are Saying

Even though I've been in the business for a while, it was definitely worth it. This class taught me how to be forward-thinking instead of reactionary.

- Franklin Cloninger

South Carolina

We’ve sent three managers through the program and they all came back from their first visits on fire, and it reignited the fire in me because I remembered how it felt when I went through the program.

- Cody Goeppner


The course was amazing. I learned so much that I could immediately apply to the business. I felt it was well worth the investment of my time and cost to attend.

- Megan Stiers


Scholarships Available

If you are a retail owner of an independent hardware store, home center or lumberyard and have a need to develop the leadership and management skills of your associate who is preparing for ownership or a key employee showing management potential, contact us today to learn more about how the NHPA Retail Management Certification Program can provide a unique, industry-focused learning experience.

Contact Us

Scott Wright, Executive Director—Advanced Retail Education Programs

317-441-4136, or


Gary Petz, Retail Consultant & Course Instructor

913-626-1960, or

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