NHPA Independents Conference Spotlights Innovative Solutions
“Great conference!” “Lots of takeaways!” “Had a blast!” “Excited to be here.” “A lot of great vendors.” “Great to connect with fellow retailers.”
The feedback is in. Retailers, vendors, wholesale representatives and others from throughout the channel came together in Dallas for the 2023 NHPA Independents Conference to talk through common challenges, share ideas and celebrate the successes of independents.
Kicking off the conference, digital strategist and former executive with Google Chris Hood tackled the idea of digital transformation and how organizations can accelerate digital outcomes to better serve customers. Read about Chris’ keynote here.
Business strategist and former Amazon executive John Rossman shared ways to innovate for leadership, including how to become customer obsessed and creatively solve customer pain points. Read more about John’s keynote here.
NHPA COO and publisher Dan Tratensek gave insights into the state of the industry and how it’s more important than ever for the independent channel to unite and come together. Read more on the state of the industry here.
The conference panels shared helpful insights and solutions for common challenges many independents are currently facing. Read the full panel recap here and the cybersecurity panel recap here.
Representing the best of the best in the independent channel, two groups of retailers were honored and celebrated during the conference.
- See the highlights from the Top Guns panel and reception here.
- Celebrate with the Young Retailer of the Year honorees here.
With 24 innovative exhibitors, the Retail Solutions Hall brought together attendees to find answers and expand their professional networks. Read more about the Retail Solutions Hall here.
Several industry partners, including Do it Best, Kelly-Moore and Orgill, hosted partner events in conjunction with the conference, providing additional learning and networking opportunities. See the highlights from the partner events here.
Three attendees went home big winners after taking part in the Dream Team and Race to Win giveaways. Meet the winners here.
Attendee Feedback
The conference was great. I enjoyed the keynote speakers because they each gave me a new perspective and made me think of things in a way I hadn't before.
- Deborah Clark
Owner, Yeagers Hardware
It is always good to see other retailers in the same boat as you. We are all trying to achieve the same goals.
- Jenna Terry
Smith County Lumber
I had a great time at the NHPA Independents Conference participating as a panel member! This was a great conference and had lots of takeaways. I'm grateful they asked me!
- Jim Carpenter
Director of Marketing, Curtis Lumber
