Merchandising
These lessons will cover a few of the many ways to improve the look of a store. Lessons can include anything from ten quick merchandising tips to some suggestions on how to build a creative display.
View modulesOperations
This category covers a variety of topics, from loss prevention to HR issues to business financials and more. While most employees won't interact with many of these areas, teaching them the basics is important.
View modulesProduct Knowledge
These lessons will teach employees about different products and how to pass this knowledge along to customers. Lessons may cover new and trending products in a particular category or explain product uses.
View modulesSelling Skills
Lessons in this category will teach employees what they can do to increase transaction sizes. These lessons may include how to upsell projects, how to improve add-on selling skills or how to make a good first impression.
View modulesFeatured Resource
Spot a Shoplifter at Checkout
Lead your team through this worksheet to help everyone understand how to identify a shoplifter.