Meet the Instructors

Learn From a Faculty of Experts and Experienced Retailers

University-Level Instructors

Dr. Rob Mathews

Executive Director, Entrepreneurship Leadership Institute, Ball State University

Mathews specializes in how to build highly effective teams. His teaching style combines the theory of human capital development and his experience previously owning a home center.

Dr. Mike Goldsby

Chief Entrepreneurship Officer, Ball State University

Dr. Goldsby specializes is leadership, innovation and business strategy development. He authorized the “Entrepreneurs’ Toolkit” from Great Courses, as well as numerous books on small business strategies for success.

Wil Davis

Founder, Noble Why LLC

Davis developed “The Noble Why” which helps students determine their personal and professional roles and purpose to help propel their organizations forward.

Brian Landis

President, Ancrage Consulting LLC

Landis spent much of his career with Accenture and now consults with small to mid-market sized businesses specializing in business process development and improvement.

Industry Experts

Phil Mitchell

President and Co-founder, Discovery Retail Group

Mitchell teaches retailers to understand that a store focused on creating favorable customer experiences produces increased shop times, increased impulse sales and a better bottom line.

Gary Petz

Vice President and Co-founder, Discovery Retail Group

Serving in both retail and wholesale hardware and lumber operations, Petz’s experience allows him to help retailers focus on the customer experience their stores create.

Jim Close

Principal, Risk Management Loss Prevention Services Inc.

Close previously served as Director of Loss Prevention for Ace Hardware Corp. helping retailers reduce shrinkage in their businesses.

Jim Robisch

Principal, The Farnsworth Group

Robisch is a principal of the Farnsworth Group, the leading industry research consulting firm specializing in pricing perception of today’s consumers and pro customers.

Scott Wright

Executive Director, Advanced Retail Education Programs, NHPA

Wright’s primary role with NHPA is to launch and administer retail-focused education programs, including roundtables, leadership courses and this program.

Kim Peffley

Retail Consultant, NHPA

Before joining NHPA, Peffley served as general manager for a 5-store chain in Indiana. She has experience building training and mentoring programs and is a certified DiSC facilitator.

Home Improvement Retailers

Josiah Gates

Executive Vice President of Retail, Aubuchon Hardware

An RMCP alumni, Gates is a top executive for Aubuchon Hardware, with 105 stores located throughout the Northeast.

Darrell Baker

Vice President of Branch Operations, Koopman Lumber

Baker oversees all hardlines, purchasing, marketing, personnel, e-commerce and operational functions of Koopman’s 7 locations.