March 2025
Having a workforce of experienced, knowledgeable employees, many of whom have been with the company for decades, is the dream of any retailer. However, when those employees start to retire, there must be a plan…
January 2025
As someone who helped implement a training program at Geerlink’s three locations, Doug Vannoord sees first-hand how it makes a difference not only financially, but also in employee retention, morale and customer service. Getting those…
January 2025
An onboarding process at Hartville Hardware immerses new employees in training for the first four weeks on the job. It has been able to lay to rest some of the skepticism around sending a new…
January 2025
JC Licht developed a program where each employee has clear expectations for onboarding and continued training support throughout their career. Turnover rates have dropped as employee engagement rates have risen, making training at JC Licht…