March 2024
When it comes to technology, one size does not fit all retailers and it can be hard to know where to start. Take our technology assessment to begin your journey toward innovation and the benefits…
February 2024
When it comes to social media strategy, one size doesn’t fit all. No matter how often you post or how many channels you belong to, a social media calendar is an easy way to plan…
February 2024
Don't ignore the analytics of digital marketing Incorporate your company culture in all marketing Play nice with Google Meet customers where they are We’ve come a long way since 1991, when the European Organization for…
February 2024
More than just a buzzword, omnichannel strategies are driving the future of retail, as the lines between brick-and mortar and online have blurred and customers expect businesses to meet them where they are. Whether online…
February 2024
While it certainly doesn’t hurt, having a full marketing team is not necessary to build a successful digital presence. Busy Beaver Home Improvement Centers employs over 450 people but its marketing team is made up of one full-time and…
February 2024
In an effort to improve employee efficiency and enhance the operation, several independent home improvement retailers have implemented autonomous robots as part of its technology strategy.As the company strives to elevate customer service and improve…
February 2024
Find a loyalty program vendor whose platform prioritizes utility across channels Make your loyalty rewards exciting and varied Stay top of mind with customers by sending marketing messages Once reserved for frequent fliers and elite…
February 2024
Costing businesses money and peace of mind, shrink takes a toll on the retail industry, especially on independently owned and small- and medium-size businesses. The National Retail Federation’s (NRF) National Retail Security Survey 2022 discovered retail shrink,…
July 2023
While they might understand the important role innovation plays in an operation’s success, many retailers believe technology has to be expensive or complicated. However, innovation can be simple, and Carl Hildebrandt, vice president of product…
July 2023
From marketing to inventory management, you can track analytics for nearly every aspect of your operation. That data, while overwhelming at times, is crucial for assessing successes and determining business strategy. For Hartville Hardware &…
July 2023
To help you take those steps toward streamlining your operation and improving efficiency, discover nine solutions from fellow retailers who found even the most ordinary processes can produce extraordinary results. These processes, systems and programs…
April 2023
When technology solutions don't fit your needs out of the box, sometimes the answer is to build it yourself. These three retailers have developed their own internal technology tools to streamline POS systems across locations,…
April 2023
Once a giant among big-box retailers, Bed Bath & Beyond filed for bankruptcy this week and is starting the process of closing its 360 locations, as well as 120 BuyBuy Baby stores. According to NPR,…
April 2023
Ready or not, technology is the future of the retail industry, and it’s here to stay. The pandemic permanently changed the retail landscape and how consumers shop and engage with businesses, placing an additional focus…
April 2023
Even when the lingering supply issues from the COVID-19 pandemic resolve, inventory management will continue to be a high priority for retailers. Jared Brown, director of business intelligence for The Aubuchon Company, shares five insights…
February 2023
Technology is crucial in so many areas of our lives and is becoming a necessary component for retailers to implement in their operations. For a closer look at why technology is important in the retail…